Refund policy



Damaged or Incorrect Items

If your order arrives damaged or incorrect, please email us within 7 days of delivery at hello@sonjaringo.com. Include your order number and clear photos of the item and packaging.

We review these situations on a case-by-case basis and will work with you to find a satisfactory resolution, which may include a replacement or refund where appropriate.


Calendars

If there is an issue with a made-to-order item due to damage or a printing error, please contact us and we’ll be happy to help.


Books

Physical books are final sale unless they arrive damaged.